Environment of trust and learning

"The glue that holds all relationships together--including the relationship between the leader and the led--is trust, and trust is based on integrity."

Trust in the workplace has a big impact on how employees work together and how organization-wide learning takes place.

Feedback serves as a catalyst for learning, about yourself, about customer needs and about our ways of working. But this can only be nurtured through a permissive environment where people feel safe to open up.