Individual Skills

“Train people well enough so they can leave. Treat them well enough so they don’t have to.”

As the transformation involves changing the way people work, it requires increased abilities for all employees at all levels

  1. to collaborate effectively within the organization
  2. to network effectively with others outside the organization which includes customers and other stakeholders
  3. to innovate and experiment and grow

In addition to training programs on methodologies and technologies, people may need to grow social skills.